{"id":36045,"date":"2021-04-12T23:47:17","date_gmt":"2021-04-12T11:47:17","guid":{"rendered":"https:\/\/www.clearpond.co.nz\/?page_id=36045"},"modified":"2021-09-10T11:12:55","modified_gmt":"2021-09-09T23:12:55","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/www.clearpond.co.nz\/delivery-returns\/","title":{"rendered":"Delivery & Returns"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n
A freight and handling charge may be charged on the invoice if selecting to use Clearpond\u2019s nominated carrier. The freight and handling charge may be charged without notice. Our website will estimate a cost to the purchaser; however, we reserve the right to vary the freight and handling charge or cancel the order at our sole judgment.<\/p>\n
Please ensure the purchaser or representative checks carefully before signing for your goods upon delivery. Once you have signed for the goods, no future claim can be made for damage in transit or short delivery.<\/p>\n
No claim will be recognised unless made within 3 working days of receipt of goods.<\/p>\n
All returns and credits require approval from Clearpond NZ prior to the return of goods.<\/p>\n
Restocking fees are as follows:<\/p>\n
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