This privacy policy (“policy”) will help you understand how Brustics Brushwood Fences Limited, trading as Clearpond New Zealand (“Clearpond”, “us”, “we”, “our”) uses and protects the data you provide to us when you visit and use clearpond.co.nz (“website”, “service”).

We reserve the right to change this policy at any given time, of which this page will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as product preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customise our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Clearpond is committed to securing your data and keeping it confidential. Clearpond has done all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. This includes Secure Sockets Layer protection (website certificates) and database encryption of your online login and password. We also do not store credit cards online and use a PCI DSS compliant aggregator (Windcave) to process credit cards.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyse web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Clearpond is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you. Clearpond will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.